Author Archives: Bobby-C

Make people believe in themselves, and they will not disappoint you

“Build your reputation by helping other people build theirs.” (Anthony J. D’Angelo) While thinking about this next principle, I looked up quotes about reputation. Many of them dealt with the idea that it takes a long time, and a lot … Continue reading

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Give praise – SINCERELY

“Sandwich every bit of criticism between two layers of praise.” (May Kay Ash) Many of you who read these articles might, like me, be parents. And probably all of you have been around toddlers at some point in your life. … Continue reading

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Maintaining a person’s dignity encourages loyalty

“When it comes to human dignity, we cannot make compromises.” (Angela Merkel) As we are working through these principles on how to improve the performance of our people, you might be tempted to wonder whether it might not be better … Continue reading

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The right questions will often lead to the best solutions

“Asking the right questions takes as much skill as giving the right answers.” (Robert Half) One thing I have learned is that I do not have all the answers, and the moment I start to think that I do, I … Continue reading

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When correcting mistakes, start by disclosing your own

“Nothing is more intolerable than to have to admit to yourself your own errors.” (Ludwig van Beethoven) If Beethoven’s quote is true, then it must be even harder for us to admit our errors to others. I can tell you … Continue reading

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When the need arises to criticize, be gentle

“Criticism, like rain, should be gentle enough to nourish a man’s growth without destroying his roots.” (Frank A. Clark) I love a good analogy to get my mind turning on a subject. The quote above gives some great advice when … Continue reading

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Start with praise when the need arises to correct an issue

“If you’re not making mistakes, then you’re not doing anything. I’m positive that a doer makes mistakes.” (John Wooden) With this post we begin to look at the final section of Dale Carnegie’s 30 Human Relations Principles, as written in … Continue reading

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