Author Archives: Bobby-C

The right questions will often lead to the best solutions

“Asking the right questions takes as much skill as giving the right answers.” (Robert Half) One thing I have learned is that I do not have all the answers, and the moment I start to think that I do, I … Continue reading

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When correcting mistakes, start by disclosing your own

“Nothing is more intolerable than to have to admit to yourself your own errors.” (Ludwig van Beethoven) If Beethoven’s quote is true, then it must be even harder for us to admit our errors to others. I can tell you … Continue reading

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When the need arises to criticize, be gentle

“Criticism, like rain, should be gentle enough to nourish a man’s growth without destroying his roots.” (Frank A. Clark) I love a good analogy to get my mind turning on a subject. The quote above gives some great advice when … Continue reading

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Start with praise when the need arises to correct an issue

“If you’re not making mistakes, then you’re not doing anything. I’m positive that a doer makes mistakes.” (John Wooden) With this post we begin to look at the final section of Dale Carnegie’s 30 Human Relations Principles, as written in … Continue reading

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Everyone wants to be challenged

“The way to get things done is to stimulate competition. I do not mean in a sordid, money-getting way, but in the desire to excel.” (Charles Schwab) If you do a Google search on “what makes people happy at work?”, … Continue reading

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Don’t just tell me, show me

“A Picture paints a thousand words.” (Fredrick R. Barnard) Many of you, like me, probably have a DVR or Digital Video Recorder. My wife and I rarely watch TV live, opting usually to record our favorite shows so we can … Continue reading

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Appealing to the nobler motives

“The moment there is suspicion about a person’s motives, everything he does becomes tainted.” (Mahatma Gandhi) There are really not that many villains in the world. There are few people who sit wringing their hands and uttering a maniacal laugh … Continue reading

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Treat the other person as though you know their heart is breaking

“Three-fourths of the people you will ever meet are hungering and thirsting for sympathy. Give it to them, and they will love you.” (Dale Carnegie) Sympathy. That word comes to us from the Greek roots syn (together), and pathos (feeling) … Continue reading

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A change in perspective to move two parties closer together

“I’m you…” (Fictional Detective Lt. Everett Backstrom) There is a detective show that has come on to US television this winter called Backstrom. It is about a quirky, eccentric detective in Portland, Oregon, who heads up a special crime unit. … Continue reading

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When my idea, and your idea are the same, then we have each won the other to our way of thinking

“It’s amazing what we can get done when it doesn’t matter who gets the credit” (A Former Director where I work) About 13 years ago I was asked to join a new team at work. It was a team that … Continue reading

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